Knowledgebase

Tutorial: place your first order

From the store to a running service in four short steps, with a check at the end so you know it worked.

Before you start

  • An account - Register from the sign-in page if you do not have one yet.
  • A payment method, or bank details if you prefer to pay by transfer.

Open the store

Choose Store from the menu. Plans are grouped; open a group to compare what each plan includes.

The store page listing plans in a group
Each group lists its plans with the starting price and a Choose button.

Choose a plan and a billing cycle

Click Choose on the plan you want, then pick a cycle. Longer cycles are cheaper per month and are invoiced in one go.

Review and pay

The cart shows the plan, the cycle and the first invoice. Pick a payment method and click Complete Order. A card payment is confirmed at once; a bank transfer activates the service when the money arrives.

Find your service

Open Services. The new service is listed with its status, next due date and a Manage button.

Result

The service shows as Active and the first invoice as Paid. If either says Pending, the payment is still on its way - see Payment declined: what to check if it stays that way.

Last reviewed September 2026. Tell us if something is out of date.

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